EcoChef

Privacy Policy | EcoChef | ecochef.store

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Privacy Policy

Effective Date: April 2026 Last Updated: April 2026 Company: EcoChef Website: ecochef.store

  1. Introduction

EcoChef ("we," "our," or "us") operates ecochef.store. We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and shared.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

  1. Information We Collect

We may collect the following categories of personal information:

Personal Information: Name, email address, phone number, billing and shipping address.

Payment Information: Processed securely via third-party payment processors. EcoChef does not store full payment card details.

Order Information: Products purchased, transaction value, purchase history, and shipping details.

Account Information: Login credentials and account preferences.

Device and Usage Data: IP address, browser type, device information, pages viewed, time spent, and referring URLs.

  1. How We Use Your Information

We use your information to:

Process and fulfill orders. Provide customer support and order updates. Improve website performance and user experience. Detect and prevent fraud or abuse. Send marketing communications where you have provided consent.

  1. Legal Basis for Processing

Where applicable we rely on:

Contractual Necessity -- to fulfill purchases and deliver orders. Legitimate Interests -- to improve our services and prevent fraud. Consent -- for marketing communications and non-essential cookies.

  1. Sharing Your Information

We do not sell personal information for monetary value.

We may share information with:

Service providers including our ecommerce platform Shopify, payment processors, and logistics partners. Analytics service providers supporting website performance. Legal authorities when required by law. Successors in the event of a merger or acquisition.

All third parties are contractually obligated to protect your data.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience.

Types of cookies we use:

Essential cookies -- required for basic website functionality including checkout and cart. Analytics cookies -- used to understand how visitors interact with our website. Marketing cookies -- used to deliver relevant content.

You can control cookies through your browser settings. Disabling cookies may impact some website functionality.

Where required by law we obtain consent before using non-essential cookies.

  1. Advertising and Data Sharing

EcoChef does not currently use personal data for targeted advertising. If this changes in the future this policy will be updated accordingly and appropriate opt-out mechanisms will be provided.

  1. Your Privacy Rights

Depending on your state of residence including California, Virginia, Colorado, Connecticut, Utah, and other applicable states you may have the right to:

Access the personal information we hold about you. Request correction of inaccurate data. Request deletion of your personal information. Opt out of targeted advertising or data sharing. Limit use of sensitive personal data.

To exercise your rights contact us at: admin@ecochef.store

We will respond within 45 days. We will not discriminate against you for exercising your privacy rights.

  1. Global Privacy Control

We recognize browser-based opt-out signals such as Global Privacy Control where required by applicable law.

  1. Data Retention

We retain personal data only as long as necessary to:

Fulfill orders. Comply with legal and tax obligations. Resolve disputes and enforce agreements.

Retention periods vary depending on the type of data and applicable legal requirements.

  1. Data Security

We implement industry-standard safeguards including:

SSL encryption via HTTPS. Secure third-party payment processing. Restricted internal access to customer data.

No system is completely secure. We cannot guarantee absolute security but we are committed to protecting your information to the best of our ability.

  1. International Data Transfers

Your information may be processed and stored in the United States and other countries where our service providers including Shopify operate.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

  1. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information we will delete it immediately.

  1. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated revision date on this page. Continued use of the website following any update constitutes acceptance of the revised policy.

  1. Contact

Questions about the Terms of Service should be sent to us at:

  • Business Name: EcoChef

  • Headquarters/Warehouse: 13720 Lorain Avenue, Cleveland, OH 44111

  • Contact Number: +1-216-952-7818

  • Email: support@ecochef.store

EcoChef Promise

Only the title zone carries the rich dark homepage mood, while the reading area stays soft, premium, and clear.

Reading Comfort

The body content remains on an off-white base so About pages, wholesale details, and FAQs stay elegant and readable.

Visual Balance

Strong contrast between the dramatic title card and the editorial content card without turning the full page dark.